Terms of Service, Use and Purchase

Last updated: September 12, 2026

Welcome to Chromium. This website, located at chromiumstore.com (this “Site”), is owned and operated by Calamari ecommerce group LLC, a Wyoming limited liability company doing business as “Chromium Store” (“Chromium,” “we,” “us,” or “our”). We provide this Site, the products sold through it, the ChromiumClub membership program, our email communications, and any related features and services (together, the “Services”) subject to these Terms of Service.

By visiting this Site, creating an account, placing an order, enrolling in ChromiumClub, or signing up to receive our emails, on any computer, phone, tablet or other device, you acknowledge that you have read, understand, and agree to be bound by these Terms of Service, whether or not you are a ChromiumClub member. You must be at least 18 years old to use this Site or to purchase from us.

If you do not agree to these Terms of Service, please do not use this Site, unsubscribe from our emails, and, if you are a ChromiumClub member, cancel your membership using any of the methods described in the How to Cancel Your Membership section below.

Changes to These Terms

We may change these Terms of Service. If we do, we will notify you by email at the address associated with your account or membership, or, if we do not have a valid email address for you, by posting the updated Terms of Service on this Site and updating the “Last updated” date above.

Any change applies going forward only, and takes effect 30 days after we provide notice, unless the notice states a later date. Changes will never be applied retroactively to a purchase you have already made. It is your responsibility to keep the email address on your account current so that you receive these notices.

If you continue to use the Services after the effective date of an update — including placing an order, logging into your account, or continuing as a ChromiumClub member — that constitutes your acceptance of the updated Terms of Service. If you do not agree to a change, you may cancel your membership and stop using the Services at any time.

Electronic Communications

When you use the Services or email us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

Some communications are administrative rather than promotional — order confirmations, shipping notices, billing notices, membership renewal reminders, and cancellation confirmations. You cannot opt out of these while you have an active order or membership with us, because they are necessary to the service we are providing you. You may unsubscribe from marketing email at any time using the link at the bottom of any marketing message.

ChromiumClub Membership

ChromiumClub is our optional paid membership program. Membership is not required to shop with us — every product on this Site is available for purchase at its regular price without a membership.

How You Enroll

You enroll in ChromiumClub by selecting the membership option when you add an item to your cart or at checkout. Enrolling is always an affirmative choice on your part — we will never add a membership to your order unless you select it. Before you are charged anything, you will be shown the membership price, the billing interval, the length of the free trial, the date of your first charge, and how to cancel.

What Membership Gets You

An active ChromiumClub membership unlocks member pricing on products across this Site. Member pricing is typically around 33% below the regular price, though the exact saving varies by product. Both the regular price and the member price are displayed together on every product page, so you can see what you would pay either way before you decide.

Member pricing applies to orders you place while your membership is active. It does not apply retroactively to orders placed before you enrolled, and it does not continue after your membership ends.

What Membership Does Not Include

To be clear about what you are buying: the $24.99 membership fee purchases access to member pricing. It is not a store credit, it is not a deposit toward a future purchase, and it does not roll over or accumulate if you do not shop in a given billing period. There is no monthly product shipment and no obligation to buy anything. If you do not place an order during a billing period, you will not receive anything in exchange for that period's fee other than continued access to member pricing.

We tell you this plainly so you can decide honestly whether the membership is worth it for how often you actually shop. And if a billing period goes by unused and you would rather have the money back, just ask us — see Membership Fees below.

Membership Billing

The ChromiumClub membership fee is billed by us through our payment processor, separately from the products you order on this Site. By enrolling, you authorize us to charge your payment method $24.99 every 30 days, beginning at the end of your 12-day free trial, until you cancel.

You represent that any payment information you give us is accurate and that you are authorized to use that payment method. You agree to keep your payment and contact information current. You authorize us to use updated card information supplied directly to us by your card issuer, and, if your primary payment method fails, to attempt any other payment method you have on file.

If a membership charge fails, we may retry it and may suspend your access to member pricing until payment succeeds. If you believe you have been charged in error, contact us within 30 days of the charge at +1 (307) 202-4330 or info@chromiumstore.com and we will investigate and correct any error we find.

How to Cancel Your Membership

You may cancel your ChromiumClub membership at any time, for any reason, at no cost. There is no cancellation fee and no penalty. You can cancel in any of these ways:

• By phone: call +1 (307) 202-4330, Mon–Fri, 9am–6pm ET. If you reach voicemail, leave your name, the email address on your account, and your request to cancel — the time of your message is the time we treat your cancellation as received.
• By email: email info@chromiumstore.com from the address on your account, asking to cancel.
• Online: submit the form on our cancellation page.

We will process your cancellation and send you an email confirming it.

Cancellation stops all future charges. Your membership, and your access to member pricing, remains active until the end of the billing period you have already paid for. Cancelling during the free trial stops the membership before any charge is made. Your account may only be cancelled by you or by the holder of the payment method on file.

Changes to Membership Price or Benefits

We may change the ChromiumClub price or benefits. If we do, we will notify you by email at least 30 days before the change takes effect, and the notice will state the new price and the date it starts. You may cancel before that date if you do not want to continue at the new price. A price change will never be applied to a billing period you have already been charged for.

Member and Non-Member Pricing

Every product on this Site is shown with two current prices: the regular price, which is what you pay without a membership, and the member price, which is what you pay with an active ChromiumClub membership. Both are real, currently available prices for two different kinds of customer. The regular price is not a former price, a list price, or a price that nobody pays — it is what most visitors to this Site actually pay today.

Prices, product descriptions, and availability are subject to change without notice. We correct errors when we find them, and we reserve the right to cancel or decline any order arising from a pricing or description error, including after an order is confirmed. If we cancel such an order after charging you, we will refund you in full. We have tried to display product colours accurately, but the colours you see depend on your screen and we cannot guarantee they match the physical product exactly.

Orders

All orders are subject to our acceptance. We may refuse or cancel any order, whether or not it has been confirmed, for any lawful reason, including suspected fraud, product unavailability, or a pricing error. If your payment method has already been charged for an order we later cancel, we will issue a full refund.

Shipping and Delivery

Processing

We prepare orders to ship within 1–5 business days of purchase. When your order ships, we email a shipping confirmation and tracking number to the address on your order. If you have no tracking number by the fifth business day, please check your junk and spam folders first, then email us at info@chromiumstore.com.

If your order has not shipped by the sixth business day, our team has already flagged the delay and escalated it to our fulfilment team. Please allow up to 3 additional business days for us to provide tracking.

Estimated Delivery Times

• United States: 7–20 business days
• International: 10–25 business days
• Free Shipping: 7–25 business days. We ship free orders by the most cost-efficient method available, which sometimes means they take longer to leave our facility, but they will still arrive within this window.
• Expedited Shipping (offered only occasionally): 7–15 business days within the United States, 10–20 business days internationally.

We estimate your delivery date by adding carrier transit time to your estimated ship date. Transit time depends on the shipping method you select and is counted in business days. Weekends are not counted unless you select a weekend-delivery option at checkout, and public holidays are factored in. If the Site displays an “order within” countdown, the date it shows may change until you actually place the order; the date in your order confirmation email is the final estimate.

If Tracking Looks Inactive

Tracking that has not updated does not necessarily mean a problem. Common reasons include: the first carrier scan only happens when the package reaches a regional hub near its destination, which is typical during busy periods; some packages are not scanned until delivery; carrier tracking databases can lag; and some services, such as Standard International, do not offer tracking at all.

If tracking has not changed by the 20th business day (U.S.) or 25th business day (international), please allow 5 more business days — most packages arrive on or just after that window. If your order has still not arrived by the 30th business day (U.S.) or 35th business day (international), contact us. Our team escalates extended delays to our fulfilment manager for investigation, and we will email you an update within 2–5 business days.

If Something Goes Wrong in Transit

Formally, title and risk of loss pass to you when we hand your order to the carrier. Practically, we do not leave you to deal with a lost parcel on your own — if your order does not arrive, we will replace it or refund it under the guarantee below.

Returns, Replacements and Refunds

How It Works

Email info@chromiumstore.com within 30 days of delivery and tell us your order number and what went wrong. That is the whole process. We will reply with your options — replacement or refund, your choice — and we aim to sort every request within two business days.

If the item arrived damaged, faulty, or is not what you ordered, a photo or two helps us fix it faster, but we are not going to make you jump through hoops for it.

You Usually Keep the Item

For most orders we do not ask you to post anything back. Return shipping on the kind of products we sell often costs more than the product itself, and we would rather spend that money looking after you than on a courier. If we do need an item back for a particular reason, we will tell you and we will cover the return shipping — you will never be out of pocket for sending something back to us.

Refunds

Refunds go back to your original payment method in full, including any shipping you paid on the original order. Once we approve your refund we issue it the same day; your bank typically shows it within 5–10 business days, depending on the issuer.

If you would rather have a replacement, we ship it at the same delivery speed as your original order, at no cost to you.

If Your Order Has Not Arrived

If your order has not turned up after 30 days, contact us and we will send a free replacement or refund you in full — your choice. If tracking shows the parcel as Delivered but you do not have it, get in touch anyway: check with your neighbours and your local postal service first, but if it does not surface, we will still look after you.

Wrong or Damaged Items

If you received something different from what you ordered, or it arrived damaged, that is on us. Email us and we will replace it or refund it straight away, and you keep the item that arrived — there is nothing to send back.

The Small Print

We ask only that requests come within 30 days of delivery and that the item has not been deliberately destroyed. We may decline requests where there is clear evidence of abuse of this policy, such as repeated claims across many orders — but we will always talk to you before we do, and this is not something an ordinary customer will ever run into.

Nothing in this section limits any right you have under applicable consumer protection law that cannot be waived by agreement, including your rights where a product is not as described, is defective, or was never delivered.

Membership Fees

The ChromiumClub membership fee is separate from the products you buy, so a refund on a product does not cancel your membership, and cancelling your membership does not affect a refund or replacement already in progress. To stop membership charges you need to cancel the membership itself, using any of the methods in How to Cancel Your Membership.

We also apply the same spirit to membership fees. If you are charged for a billing period you did not mean to enter and you have not placed an order using member pricing in that period, contact us within 30 days of the charge and we will refund it. We would rather give you your money back than have you feel caught out by a subscription you forgot about.

Sales and Use Tax

We collect sales tax in jurisdictions where we are required to do so by law. In some states, purchases that are not taxed at the time of sale may still be subject to use tax, which is the purchaser's responsibility to report. A purchase is not exempt from tax simply because it was made online. Details on reporting use tax are available from your state's taxing authority.

Your Account

You are responsible for keeping your account credentials confidential and for all activity that occurs under your account, whether or not you authorized it. You agree to provide accurate, current and complete information and to keep it up to date. Tell us immediately at info@chromiumstore.com if you believe someone has accessed your account without your permission.

We may suspend, limit or terminate your account without prior notice if you breach these Terms of Service, if we are required to by law enforcement or legal process, in the event of a technical or security problem, or if we reasonably believe the account is being used for fraudulent, deceptive or illegal activity.

Acceptable Use

The Services are for your personal, non-commercial use. You agree not to:

• submit information that is false, incomplete, or not your own, or create multiple accounts for the same person;
• access data or accounts you are not authorized to access;
• use the Services for any unlawful purpose, or in a way that would give rise to civil liability;
• post or transmit material that infringes anyone's copyright, trademark, trade secret, privacy or publicity rights;
• post material that is defamatory, obscene, threatening, or harassing;
• probe, scan, or test the security of the Site or attempt to breach its authentication measures;
• interfere with the operation of the Site or with anyone else's use of it, including by introducing malware or overloading our systems;
• use bots, scrapers, or automated tools to access the Site or harvest data from it;
• resell our products commercially without our written permission.

Content You Submit

Any reviews, comments, photos, questions, suggestions or other content you submit through the Services is non-confidential. By submitting it, you grant us a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable licence to use, copy, modify, publish, translate, distribute and display that content in any medium, commercial or otherwise, and to use any ideas or techniques it contains for any purpose.

You represent that content you submit is your own, is accurate and not misleading, does not infringe anyone's rights, does not contain anyone's personal contact information, and does not contain malware. You are solely responsible for what you post, and you agree to indemnify us for any claim arising from it. We have no obligation to monitor, use, display, or compensate you for submitted content, and we may remove or refuse to post any of it, at our discretion, for any reason.

Intellectual Property

All content on this Site — text, graphics, photographs, video, logos, product names, page design, code and software, and the selection and arrangement of all of it — is owned by or licensed to Calamari ecommerce group LLC and is protected by copyright, trademark and other laws. Your use of the Services does not grant you any licence to that content. You may not copy, reproduce, modify, distribute, sell, or create derivative works from it, or display or use our trademarks, without our prior written permission.

Third-Party Links

This Site may link to websites we do not own or control. We include those links for convenience only. We make no representation or warranty about the accuracy, availability, suitability or safety of anything on a third-party site, and we do not endorse the products or services offered there. Your dealings with third parties are between you and them, and their privacy policies and terms, not ours, govern your use of their sites.

Disclaimer of Warranties

WE PROVIDE THE SERVICES AND THE PRODUCTS SOLD THROUGH THEM ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OR ALL OF THE ABOVE MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOST PROFITS, DATA OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

NOTHING IN THESE TERMS LIMITS ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD OR FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE MAY NOT APPLY TO YOU.

Indemnity

You agree to indemnify and hold harmless Calamari ecommerce group LLC and its members, officers, employees and agents from any claims, losses, liabilities, damages, costs and expenses (including reasonable attorneys' fees) arising out of or related to content you submit through the Services, your use of the Services or any use of the Services through your account, or your breach of these Terms of Service.

Governing Law and Venue

These Terms of Service and any dispute arising out of or relating to them, to the Services, to your ChromiumClub membership, or to any purchase you make from us are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules.

You and we agree that any such dispute will be brought exclusively in the state or federal courts located in Wyoming, and you and we each consent to the personal jurisdiction of those courts. Nothing in this section prevents either of us from bringing a claim in small claims court, or prevents you from exercising any right you have under the consumer protection laws of your home state that cannot be waived by agreement.

General

These Terms of Service are the entire agreement between you and us regarding the Services and supersede any prior agreements. If any provision is held unenforceable, that provision will be limited or severed and the remaining provisions will stay in full effect. Our failure to enforce any right or provision is not a waiver of it. You may not assign these Terms or your rights under them without our written consent; we may assign them to a successor in connection with a merger, acquisition or sale of assets. Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between you and us. Section headings are for convenience only.

Contact Us

If you have any questions about these Terms of Service, your order, or your ChromiumClub membership, please contact us:

Calamari ecommerce group LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Phone: +1 (307) 202-4330 (Mon–Fri, 9am–6pm ET)
Email: info@chromiumstore.com